Introduction to Our Privacy Commitment
Welcome to thecorroseal.com, the official website for Corroseal® Rust Converter, Water Based Rust Converter. At Corroseal, we understand that your privacy is of utmost importance. This comprehensive Privacy Policy is designed to inform you about how we collect, use, disclose, and safeguard your personal information when you visit our website, purchase our products, or interact with our services.
Our commitment to privacy extends beyond legal compliance; we strive to maintain transparency in all our data practices and to ensure that your experience with our brand is built on trust. This document outlines our practices regarding your personal information and how we work to protect it at every touchpoint.
Information We Collect
Personal Information
When you interact with thecorroseal.com, we may collect various types of personal information depending on the nature of your interaction with our website and services. This information may include:
- Contact Information: Name, email address, mailing address, phone number, and other similar contact details.
- Account Information: Username, password, account preferences, and purchase history if you create an account on our website.
- Payment Information: Credit card details, billing address, and other financial information necessary for processing your purchases. Please note that payment processing is handled through secure third-party payment processors, and we do not store complete credit card information on our servers.
- Order Information: Products purchased, shipping details, special instructions, and related transaction data.
- Communication Data: Information shared when you contact our customer service team, including the content of your messages and our responses.
Automatically Collected Information
When you navigate through thecorroseal.com, certain information may be collected automatically through cookies, web beacons, and similar technologies:
- Usage Information: Pages visited, time spent on pages, links clicked, and other interactions with our website.
- Technical Information: IP address, browser type and version, operating system, device information, and network information.
- Location Information: General geographic location based on IP address or more precise location if permitted by your device settings.
- Referral Information: How you arrived at our website, including search terms used and referring websites or advertisements.
Information from Third Parties
In some cases, we may receive information about you from third parties:
- Social Media Platforms: If you interact with our social media pages or use social media credentials to log in to our website, we may receive information from those platforms based on your privacy settings.
- Business Partners: We may receive information about you from our retail partners (such as Home Depot, where our products are sold), distributors, or other business associates with whom we collaborate.
- Public Sources: Information that is publicly available, such as business contact information or social media profiles.
How We Use Your Information
At Corroseal, we use the collected information for various legitimate business purposes:
Core Business Functions
- Processing and fulfilling your orders for Corroseal® Rust Converter and related products
- Managing your account and providing customer support
- Facilitating payments and preventing fraudulent transactions
- Shipping products and sending order confirmations
- Responding to your inquiries, comments, or concerns
Website Improvement and User Experience
- Personalizing your experience on our website
- Analyzing website performance and user behavior to improve navigation and content
- Testing and implementing new features and functionality
- Diagnosing technical issues and maintaining website security
- Optimizing our website for various devices and browsers
Marketing and Communication
- Sending promotional emails about new products, special offers, or other information we think you might find interesting
- Conducting surveys to gather feedback on our products and services
- Delivering targeted content and advertisements relevant to your interests
- Notifying you about changes to our services, terms, or policies
- Managing your communication preferences and subscription options
Business Development and Analysis
- Conducting market research and analyzing trends to inform product development
- Evaluating the effectiveness of our marketing campaigns
- Generating aggregated, non-identifiable statistics for internal reporting
- Strategic planning and business expansion opportunities
- Measuring customer satisfaction and product performance
Legal Basis for Processing Personal Information
For users in regions with specific privacy regulations (such as the European Union’s GDPR), we process your personal information based on one or more of the following legal grounds:
Contractual Necessity
We process your information to fulfill our contractual obligations to you when you order our Corroseal® Rust Converter products or use our services. This includes processing your payment, delivering your purchase, and providing customer support related to your order.
Legitimate Interests
We process your information for our legitimate business interests, which include:
- Improving and personalizing your experience on our website
- Ensuring the security of our website and operations
- Developing new products and services
- Conducting marketing and promotional activities
- Managing our business operations efficiently
We balance these interests against your privacy rights and will not process your data if your rights outweigh our legitimate interests.
Consent
In cases where the law requires it, we process your personal information based on your explicit consent, which you can withdraw at any time. This may include:
- Sending marketing communications
- Using certain cookies or tracking technologies
- Processing sensitive personal information, if applicable
Legal Obligation
We may process your information to comply with legal obligations, such as:
- Maintaining business records for tax purposes
- Responding to lawful requests from public authorities
- Complying with applicable product safety regulations
- Addressing legal claims or disputes
Cookies and Similar Technologies
Thecorroseal.com uses cookies, web beacons, pixels, and similar tracking technologies to enhance your browsing experience and collect information about how you use our website.
Types of Cookies We Use
- Essential Cookies: These are necessary for the website to function properly and cannot be turned off. They enable basic functions like page navigation, secure areas access, and shopping cart functionality.
- Analytical/Performance Cookies: These help us understand how visitors interact with our website by collecting and reporting information anonymously. This information helps us improve our website structure and content.
- Functionality Cookies: These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.
- Targeting/Advertising Cookies: These cookies are used to deliver advertisements more relevant to you and your interests, limit the number of times you see an advertisement, and help measure the effectiveness of advertising campaigns.
Cookie Management
You can control cookies through your browser settings, which allow you to delete existing cookies, block certain types of cookies, or receive notifications when new cookies are being set. However, please note that blocking some types of cookies may impact your experience on our website and the services we offer.
For more detailed information about the specific cookies we use, their purposes, and how to manage them, please refer to our separate Cookie Policy.
Sharing Your Information
We understand the sensitivity of your personal information and are committed to sharing it only when necessary and appropriate. Below are the circumstances under which we may share your information:
Service Providers
We engage various third-party service providers to help us operate our business and provide services to you. These providers may have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose. Our service providers may include:
- Payment processors for secure transaction handling
- Shipping and fulfillment companies to deliver your Corroseal® Rust Converter products
- Customer service platforms to address your inquiries
- Email marketing services to send newsletters and promotional materials
- Website analytics providers to improve our online presence
- Cloud storage providers to securely store your information
Business Partners and Retailers
As Corroseal® Rust Converter is available through retail partners such as Home Depot, we may share certain information with these business partners:
- Order information for products purchased through partner channels
- Aggregated sales data and product performance metrics
- Customer feedback related to products purchased through these partners
Corporate Transactions
If Corroseal is involved in a merger, acquisition, asset sale, or similar corporate transaction, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your information.
Legal Requirements
We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). We may also disclose your information when we believe disclosure is necessary to:
- Comply with applicable law or legal process
- Protect and defend our rights or property
- Prevent or investigate possible wrongdoing in connection with our products or services
- Protect the personal safety of users of our products or services or the public
- Protect against legal liability
With Your Consent
We may share your personal information with third parties when you have provided your explicit consent to do so. You can withdraw this consent at any time.
Data Security
The security of your personal information is of paramount importance to us. We implement and maintain appropriate technical, administrative, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, use, or modification.
Our Security Measures
- Encryption: We use industry-standard encryption technologies when transferring and receiving sensitive data, including during payment processing for Corroseal® Rust Converter purchases.
- Access Controls: We limit access to personal information to authorized employees, contractors, and service providers who need access to that information to perform their assigned functions.
- Secure Infrastructure: Our website and databases are protected by firewalls, intrusion detection systems, and regular security assessments.
- Payment Security: All payment transactions are processed through secure, PCI-compliant payment processors.
- Regular Audits: We conduct periodic reviews of our data collection, storage, and processing practices to ensure alignment with our security policies.
Data Breach Procedures
In the unlikely event of a data breach involving your personal information, we will:
- Promptly investigate the incident to determine its scope and impact
- Notify affected individuals as required by applicable laws
- Work diligently to mitigate any potential harm
- Implement additional safeguards as needed to prevent future incidents
While we are committed to protecting your personal information, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security of your data.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Retention Criteria
The criteria used to determine our retention periods include:
- The duration of our ongoing relationship with you (e.g., as long as you have an account with us or continue to use our services)
- Whether there is a legal obligation to which we are subject (e.g., certain laws require us to keep records of your transactions for a specified period)
- Whether retention is advisable considering our legal position (e.g., for statutes of limitations, litigation, or regulatory investigations)
After Retention Period
When we no longer need to use your personal information, we will either delete it from our systems or anonymize it so that it can no longer be associated with you. However, we may retain certain information as needed to comply with our legal obligations, resolve disputes, and enforce our agreements.
Your Privacy Rights
Depending on your location, you may have various rights regarding your personal information. We are committed to respecting these rights and providing you with reasonable access and control over your data.
Rights for All Users
Regardless of your location, you have the right to:
- Access Information: Request information about what personal data we hold about you and how it is used.
- Correct Information: Request correction of any inaccurate or incomplete personal information we maintain about you.
- Opt-Out of Marketing: Unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
- Cookie Preferences: Manage your cookie preferences through your browser settings.
Additional Rights Under Certain Privacy Laws
If you are a resident of certain jurisdictions (such as the European Union, California, or other regions with similar privacy laws), you may have additional rights, including:
- Data Portability: Request a copy of your personal information in a structured, commonly used, and machine-readable format.
- Deletion: Request deletion of your personal information in certain circumstances.
- Restriction of Processing: Request restriction of processing of your personal information under certain conditions.
- Object to Processing: Object to processing of your personal information based on legitimate interests or direct marketing.
- Withdraw Consent: Withdraw consent at any time where we rely on consent to process your personal information.
- Non-Discrimination: Not be discriminated against for exercising your privacy rights.
How to Exercise Your Rights
To exercise any of these rights, please contact us using the information provided in the “Contact Us” section below. We may need to verify your identity before responding to your request, which is a security measure to ensure that personal information is not disclosed to unauthorized individuals.
We will respond to your request within the timeframe required by applicable law (typically within 30 days, though this period may be extended in certain circumstances).
Children’s Privacy
Our website and services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete that information as quickly as possible.
If you believe that we might have collected information from a child under 16, please contact us immediately using the information provided in the “Contact Us” section.
International Data Transfers
Corroseal operates primarily in the United States, but we may transfer, store, and process your personal information in countries other than your own. These countries may have data protection laws that differ from those of your country of residence.
When we transfer personal information internationally, we implement appropriate safeguards to ensure your information receives adequate protection, which may include:
- Using approved standard contractual clauses
- Ensuring transfers to countries with adequate data protection as determined by applicable regulatory authorities
- Obtaining your explicit consent for certain transfers
By using our website and services, you consent to the transfer of your information to countries outside your country of residence, including the United States, which may have different data protection rules than those of your country.
Third-Party Links and Services
Our website may contain links to third-party websites, products, or services that are not owned or controlled by Corroseal. This Privacy Policy applies only to information collected by our website and services. We have no control over, and assume no responsibility for, the privacy practices of any third-party sites or services.
We encourage you to be aware when you leave our website and to read the privacy policies of each website you visit, including those of retailers like Home Depot where you may purchase Corroseal® Rust Converter.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, our products and services, or applicable laws and regulations. When we make changes, we will update the “Last Updated” date at the top of this Policy and take reasonable steps to notify you, such as posting a notice on our website or sending you an email if we have your contact information.
We encourage you to review this Privacy Policy periodically to stay informed about our information practices. Your continued use of our website and services after any changes to this Policy constitutes your acceptance of the revised Policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Corroseal® Customer Privacy Team
Website: thecorroseal.com
Email: [email protected]
Mailing Address: 1227 Pine Street, Portland, PA
Phone: 724-380-7028
We will make every effort to respond to your inquiry promptly and address your concerns thoroughly.
Your Consent
By using thecorroseal.com and purchasing our Corroseal® Rust Converter, Water Based Rust Converter products, you consent to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree with this Policy, please refrain from using our website and services.
Thank you for trusting Corroseal with your personal information. We are committed to protecting your privacy and providing you with the highest quality rust conversion products and services.
